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Frequently Asked Questions: Pest Repeller Ultimate® AT

Setup

Does the Ultimate AT require any adjustments or maintenance?
How many square metres will the Ultimate AT cover?
Why do I need more than one unit?
What are the three blinking lights?
What is the On/Off/Sensor switch?
Will I hear or smell the Ultimate AT?
How much power does it use?
How long before I see results?

Pests

What pests are repelled by the Ultimate AT?
What pests are NOT repelled by the Ultimate AT?
Does the Ultimate AT kill pests?

Usage

Where should I use the Ultimate AT?
Is the Ultimate AT safe to use around children?
Is the Ultimate AT safe to use around pets?
Can it be used near my home electronics?
Can it be used around medical devices?

Purchasing

Is there a discount for buying multiple units?
How do I get the right plug/voltage for my country?

Comparison

How does the AT compare to other electronic repellers
Should I buy the Ultimate AT or The Guardian™?
Where can I read customer testimonials?

Troubleshooting

I don't see any lights blinking...
How long do these units last?
What are the Guarantee and Warranty?

Setup

Does the Ultimate AT require any adjustments or maintenance?
The Ultimate AT is 100% maintenance free. As soon as you plug the device into your wall, it goes to work for you! There are three blinking lights on the front of the unit that show you each of the Technologies are running. The Ultimate AT emits powerful negative Ions to kill bacteria, dust mites and food smells that may attract pests, but there are no filters that need to be cleaned or changed. You just plug it in and go about your daily life!

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How many square metres will the Ultimate AT cover?
In a large open area (without inside dividing walls), the Ultimate AT will cover up 465 square metres. For example, one unit should cover a large open attic, open basement, or open kitchen/living room area.

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Why do I need more than one unit?
Although the Ultimate AT uses Electro-Vibrawave® Technology inside the walls of your home, the high-pitched Ultrasonic sound that fills the inside of the room will not go through walls. This is why we recommend at least two to three units per floor of your home for best results. Units can be placed in different areas of your home, depending on your homes floor plan and where the pests are a problem.

By using multiple, strategically-placed units throughout your home or office, you effectively distribute the Ultrasonic pest repelling sound through out the structure. This optimizes your overall Electronic Pest Control. Although the Electromagnetic feature will travel throughout your home wiring with the use of one unit, it has been our experience that using more than one unit simultaneously presents the greatest results. One unit is better than no units, but multiple units will yield more powerful results than one unit alone.

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What are the three blinking lights?
The Red light shows you when the Electro-Vibrawave® Technology sends vibrations through your wiring.
The Green light blinks when the Ultrasonic sound is emitted. The red and green lights will blink intermittently. The Ultrasonic and Electro-Vibrawave technologies are used at random pulses to constantly startle the pests and prevent them from getting used to these sounds.
The Yellow light represents the Ionic feature. The yellow light will be on all the time because the AT is constantly emitting negative ions.

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What is the On/Off/Sensor switch?
The Ultimate AT is working & repelling as soon as its plugged into the wall. The on/off/sensor switch on the side of the unit is simply to control the night light feature. Sensor mode will cause the light to come on in the dark, and turn off in the light. The night light switch will in no way affect the performance of the Pest Repeller.

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Will I hear or smell the Ultimate AT?
The sounds emitted from the Ultimate AT are above the normal human hearing range, although some people can hear a very faint beeping sound (virtually undetectable).

The AT sends out negative ions to trick pests sense of smell to think a storm is approaching (similar to the smell before a rain storm). However, these smells are undetectable to humans. The Ultimate AT will have no noticeable odors. For more information on the use of negative ions, you may click here.

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How much power does it use?
The Pest Repeller Ultimate® AT uses 5-8 watts of electricity per hour; this is less than your everyday light bulb! Our Pest Repeller Ultimates® are designed to be economic and energy-friendly.

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How long before I see results?
Although many customers report results within a few days, we recommend you give the Ultimate AT 2-4 weeks to completely eradicate your pests. Results can vary depending on the type of pests, location, and degree of infestation.

Note: Be aware that under some situations of extreme drought or other adverse conditions, the pressure on any creature becomes so great that survival overrules any deterrent.

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Pests

What pests are repelled by the Ultimate AT?
Ants, roaches, mice, silverfish, bed bugs, centipedes, scorpions. Squirrels & Bats, only if they are inside the walls.

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What pests are NOT repelled by the Ultimate AT?
Although some customers have reported success with these pests, results have varied with spiders, bees, mosquitoes, flies and other flying insects.

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Does the Ultimate AT kill pests?
The Ultimate AT does kill dust mites, but it is not designed to kill anything else. The AT repels insects and rodents, but does not kill them. This is beneficial because you don't have to deal with removing any dead pests from the inside rooms or walls of your home. The pests are humanely and safely repelled back outside.

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Usage

Where should I use the Ultimate AT?
The Ultimate AT is designed for indoor use. The ultrasonic sound waves emitted from the Ultimate AT will utilize the inside walls of your home to bounce around and fill the room with pest-repelling sound. The height at which the AT is plugged in does not really matter, as long as the AT is plugged into an open area. For best results do not plug the Ultimate AT in behind any large furniture that will block its speakers, such as couches, bookshelves, stoves, refrigerators, etc. Many types of pests are attracted to areas with food smells and water, so a common recommendation would be to place an Ultimate AT in your kitchen and bathroom. Always place a unit in the room(s) with the worst pest problem.

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Is the Ultimate AT safe to use around children?
The Ultimate AT is designed to be perfectly safe to use around people of all ages, including small children and newborn babies.

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Is the Ultimate AT safe to use around pets?
Although the Ultimate AT is safe to use around most house pets, we recommend closely monitoring your pets behaviours for the first 48 hours while using the Ultimate AT.

  • Cats/Dogs While rare, it is possible that some cats and dogs may hear the sounds produced by the Ultimate AT. Each pet and situation is different, so our 45 Day Money Back Guarantee will give you time to use the AT around your pets and ensure it doesn't bother them.
  • Birds Birds vary so much in size, breed and behaviour. We have no way to guarantee the Ultimate AT will or will not bother your bird. To be safe, we recommend not using the AT in the same room as your bird, or near the birds cage. Some customers have reported their birds seem bothered by the ultrasound; other customers tell us their birds seem just fine.
  • Fish Fish will not be affected by the Ultimate AT
  • Reptiles Reptiles have much lower hearing ranges than mammals (I.e. people, dogs, cats, and rodents), so they will not be affected by the Ultimate AT. This also means that the Ultimate AT cannot be used to repel reptile pests.
  • Rodent Pets Rodent Pets include Rabbits, Guinea Pigs, Chinchillas, Ferrets, Hamsters, Mice, Gerbils, Rats, Degus, Prairie Dogs, and Sugar Gliders. Since the Ultimate AT uses ultrasonic sound designed to repel rodents, your rodent pets will be bothered by this unit. But, since ultrasound does not go through walls, rodent pets can be kept safely in a bedroom (or another room) behind a closed door. Your pet will also be safe if the Ultimate AT is used on the other side of the home, or on a different floor of your home, or if the pet is outdoors and the AT repeller used is indoors.
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Can it be used near my home electronics?
The Ultimate AT is designed to be safe for use around common household electronics such as stereos, TVs, computers, and kitchen appliances. We do recommend you consult an electrician before using the Ultimate AT around finely-tuned or valuable electronics, or custom electronic systems such as X-10 home wiring or power line networking.

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Can it be used around medical devices?
As we are not medical doctors, we cannot guarantee that the Ultimate AT will be completely safe around medical devices. Although no one has reported problems to date, we strongly recommend consulting your physician before using any type of electronic around a medical device such as a hearing aid, pacemaker, defibrillator, etc.

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Purchasing

Is there a discount for buying multiple units?
For details regarding large quantity/bulk orders, please contact our Customer Care Department at (02) 6766 5886.

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How do I get the right plug/voltage for my country?
The Ultimate® AT is available in 110v and 220-240v options. We will automatically send the correct unit based on where you are located. If you have a special request please just let us know when you place your order.

  • 110/120V (North America, Japan)
  • 220/240V 2-pin G.S. (Europe, India)
  • 220/240V 3-pin UK
  • 220-240V (Australia, China)
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Comparison

How does the AT compare to other electronic repellers
Unlike traditional pest control, the Ultimate AT is safe to use around your family. The Ultimate AT does not use any chemicals, traps, or sprays, and it is silent to the human ear. Although you may see other electronic pest repellers at large chain stores or home improvement stores, they are no match to the Ultimate AT!

Many of the store-bought units are made with paper speakers, so they may only last you a few months before they quit working. The Ultimate AT emits sound from a ceramic high-pressure transducer V a very powerful, high quality ceramic speaker.

Most store-bought units only emit one high pitch of sound, that sometimes even people can hear (very unpleasant). If only one pitch of constant sound is used, it is very possible for the pests to grow accustomed to the sound and move right back into your home! The Ultimate AT uses a varying pattern of ultrasonic pulses to constantly startle the pests V this chases them out, and keeps them out for good!

Some types of electronic pest repellers claim to work inside your walls, but this feature alone wont repel anything already living in the rooms of your home. For example, a repeller that only works inside your walls will not target the roaches already living on your counter tops or floors! The Ultimate AT utilizes Electro-Vibrawave technology throughout the wiring in your walls, AND fills the inside rooms of your home with a piercing high-pitched ultrasound that only the pests can hear. These technologies combined with powerful negative ions make the Ultimate AT the best indoor electronic pest repeller you can buy!

See our Indoor Pest Control Products Comparison

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Should I buy the Ultimate AT or The Guardian™?
The Ultimate AT is our best indoor pest repeller because it covers the area where its plugged in, as well as the insides of your walls. The New Guardian™ also repels rodents and insects, and it can be used indoors or outdoors. Although it emits a very powerful ultrasound, this unit will not reach into the walls of your home like the Ultimate AT. The Guardian™ is our best product for yards, patios, basements, attics, and other areas that may not have weather protection or electrical outlets. The Guardian™ can run on battery or electrical power.

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Where can I read customer testimonials?
The Ultimate AT is strong & effective enough to be chosen by the U.S. Military, Food Distributors, Water Companies, Schools, & thousands of very satisfied families. Our customer testimonials are published word for word exactly as they are submitted by our customers! Click here to visit our Testimonials Page.

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Troubleshooting

I don't see any lights blinking...
Since the lights on the Ultimate AT are there to show you its working, unfortunately this means you have a dead unit. Good Life works hard to maintain the highest level of product quality and we will be happy to replace this for you immediately. Please contact our Customer Care Center to obtain an RMA number for an exchange.

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How long do these units last?
The average shelf life of the Ultimate AT is about 2-5 years, although some customers report them lasting even longer! All of our products come with a 1 year manufacturers warranty against defect, and Optional Protection Plans are available.

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What are the Guarantee and Warranty?
You may read the details of our 45 Day Money Back Guarantee and Warranty information by clicking here. Your 45 day trial period does not begin until the day your product is delivered to you. We recommend you keep the Ultimate AT for at least two weeks. If for any reason this does not work for your situation, please email or call our office at (02) 6766 5886 to obtain a Return Merchandise Authorization (RMA) number.

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